The ability to be in several places at once without leaving
your office is the next frontier. The 1990s saw a tremendous
increase in productivity for American companies. The goal was
to do more with less. Web sites and the Internet let us
quicken the speed of communication. We believe that the use of
videoconferencing will be the next driver for productivity
because you will be able to keep in closer contact with
customers. This closeness will lead to new ideas on how to
speed up the development of new products and services.
Improves Communication & Reinforce
During a videoconference you can see the facial expressions
and body language of conference participants. These are both
important aspects of communication that are lost with a basic
telephone call. Videoconferencing also allows the opportunity
for more of your staff to have contact with your customers.
From your customer’s perspective, the only person ever seen is
the salesperson from your company. Wouldn’t it improve your
business relationship with your best customers if they got to
meet more of your internal employees?
Reduces Travel Expenses
In today’s economy, cutting down on company travel expenses
is usually a real attention grabber. In practice, the results
are mixed. Individuals still like to go places and visit
clients and associates in person. Nothing can replace meeting
someone face to face for the first time and shaking hands.
There are, however, numerous situations where you can save a
lot of money on airfare and hotel costs, not to mention saving
the loss in productivity from being out of the office.
Allows Multi-point Meetings Across Time
Zones & International Boundaries
Videoconferencing lets you put together a meeting of
various people, from different locations, for a common
discussion. Participants can be across the country or on the
other side of the globe. For example, you can have sites in
London, New York and Tokyo, all with multiple personnel,
participate in the same videoconference.
We all know that "a picture is worth a thousand words."
Videoconferencing is the perfect example of how true this
statement is. A live video call is much more effective than a
phone call in many situations. For example, your engineering
staff needs to show one of your vendors a problem with a
purchased component. Visually seeing the part during a
videoconference is far more effective and meaningful than
trying to describe it over the phone.